SENIOR PROJECT MANAGER
Coordinator
(GS-1101-15) 1101
(INCUMBENT ONLY)
The incumbent of the position is located in the (indicate city and state) Multifamily HUB) and is supervised by and responsible to the Supervisory Project Manager Team Coordinator who assigns work in general terms of overall objectives and results desired. Senior Project Manager/Coordinator are primarily responsible for project management in order to revitalize a targeted group of potentially troubled and troubled multifamily projects.
Because of the complexity of the major duties and responsibilities of the position, it requires mastery of project knowledge practical knowledge of all multifamily housing programs administered by the Department. This includes knowledge of statutes, regulations and mortgage servicing policies and procedures that relates to the functions of all insured and direct loans, subsidized and unsubsidized housing programs. This position requires independent action in making determinations and recommendations to rectify physical, financial, and ownership problems that caused the existing difficulties at the property.
The incumbent is an expert principal advisor to the Supervisory Project Manager Team Coordinator for all matters regarding (1) property assessments required to ascertain cause and effect of the project's difficulties, (2) communications with the project owner/management agent, local government and residents necessary to develop an action plan, and 3) the creation, the implementation and the monitoring of curative plans.
The incumbent serves as a master in problem identification and resolution. In consultation with other staff, the incumbent performs duties involving the most complex and the most controversial cases to develop curative plans for problems that could not be assigned to less knowledgeable or less experienced staff.
II.
MAJOR
DUTIES AND RESPONSIBILITIES
The incumbent is responsible for (1) performing as an expert in
assessment of the problems ascertain the cause and the effect of the project's
difficulties, (2) collecting, analyzing and recording extensive project and
market information in order to develop a problem diagnosis and a recommended
response and (3) arranging meetings with the project owner the management
agent, the local government and the
residents.
Due to the incumbent's exceptional experience, he/she is often called
upon to manage and coordinate extensive and extremely complicated or sensitive
projects, impacting on improvement of organizational efficiency and/or economy.
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Analyzes potential or actual multifamily mortgage defaults to determine
cause and effect, and formulates a corrective plan which may include a
forbearance or modification agreement, Section 241 operating loss
loan, partial payment of claim, flexible subsidy, tax relief/abatement,
management improvement and operating plan, Section 8
abatement/termination, foreclosure
recommendation or other available tools. Negotiates corrective action plans
and/or administrative remedies to preserve and to protect project income
through the issuance of appropriate instructions to the
mortgagor and/or mortgagee.
Conducts expert comprehensive management review of potentially troubled
and troubled projects (including physical inspections, occupancy, management
and maintenance operations) by reviewing all project files, drawing on own
knowledge and past experience, as well as the advice and the guidance of the
Supervisory Project Manager
Coordinator, in order to identify specific
problems and to develop solutions.
Meets with residents and project staff (e.g., project supervisors,
project managers, maintenance staff, etc.) and looks at/observes exterior and
interior physical conditions, etc., in order to identify specific problems and
to develop and to explore alternative solutions to correcting the physical and
financial deficiencies of the properties.
Prepares expert in-depth comprehensive reports and correspondences
concerning findings and recommendations to achieve compliance with Multifamily
Housing Statutory and Regulatory requirements and established policies and
procedures. Analyzes project problems and needs,
with the Supervisory Project Manager Coordinator, the owner, the management
agent, the residents, the Enforcement Center, the Assessment Center, the
Section 8 Center, the local HUD office personnel (e.g., Fair Housing, Public
Housing, Community Builder, etc.), the local government officials, etc., of
potentially troubled and troubled projects, in order
to negotiate solutions to specific problems identified.
Negotiates with tact, diplomacy and persuasion to gain owners'
cooperation in regard to the initiation, scope and contents of necessary
corrective action, by providing technical assistance and advice when necessary.
Maintains housing data systems and develops
reports to identify and to document problems, as well as to
prepare detailed plans of corrective actions. Proposes curative action plans to
rectify the physical, financial, social and ownership problems that caused the
difficulties these properties are experiencing.
The incumbent is responsible for not only assigning and monitoring
his/her workload, as well as tracking work progress and status, estimating and
reporting on work completion, and providing feedback to other members of the
Program Center or Multifamily HUB, but also provide advice and guidance
to Senior Project Manager and other staff.
Provides expert guidance to field offices regarding established policies
and procedures.
Develops and conducts technical training to assist in
accomplishing quality servicing.
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Propose appropriate administrative sanctions to be applied or program actions necessary to protect
the public interest or security and integrity of the HUD housing programs.
Consults with and the Supervisory Project Manager Coordinator regarding
projects to be referred to the Office of the Inspector General and/or Enforcement Center where evidence of fraud, waste,
mismanagement; civil or criminal conduct is evident and sufficient in scope to
warrant referral.
Analyzes and develops methods for handling follow-up necessary to monitor the implementation and the completion
of curative action plans.
1. Knowledge
Required
Mastery of knowledge of all multifamily housing program, structure, missions, functions and their organizational relationships.
Mastery of practical knowledge of real estate
principles and practices, methods of accounting, financial management and
property management.
Master of knowledge of HUD programs, standards,
requirements, policies, and procedures applicable to management and operations
of multifamily housing.
Mastery of practical knowledge of legal rights and
responsibilities of owner, agent, and other interested parties which are
contained in management documents (e.g., deed of trust, deed of trust note,
management agreement, management plan, etc.) etc.).
Ability to make formal and informal presentations
(both written and oral).
Ability to coordinate projects with staff.
Mastery of knowledge of established management
principals, practices, and techniques in administering a specific housing
program.
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4:22 PM
Ability to determine project's potential and develop course of action
which will serve HUD's best interest while giving consideration to the impact
on the owner, the residents and the local community.
Mastery of knowledge of the FHA Multifamily mortgage insurance and
Section 202/811 programs.
Mastery in applying these principles of complete, sensitive or precedent
setting task.
2. Supervisory
Controls:
This position is under the general supervision of the
Supervisory Project Manager Team Coordinator in the Multifamily HUB, Office of
Multifamily Housing Management. Completed work is evaluated in terms of overall
effectiveness in achieving program
objectives.
3. Guidelines:
Guidelines used include the National Housing Act of 1937, as amended, HUD's policy initiatives, General Accounting, Office of Management and Budget and other related materials. Judgment and discretion will be used in determining, interpreting and revising existing policy, where appropriate and in accordance with outstanding rules and regulations.
4. Complexity:
Typical assignments require analyzing the project's overall financial
situation in order to develop detailed plans and goals for
implementing a specific Housing program, and/or develop criteria for evaluating
the effectiveness of the specific Housing program policies and procedures.
Assignments will involve using different and unrelated processes and methods in
order to improve program effectiveness. This requires assessing many issues,
including pertinent regulations, a variety of documentation and selecting a
course of action from various alternatives. Successful execution of the corrective
action plan depends upon the ability to initiate, direct, coordinate; perform
various complex and difficult tasks and a willingness to consult with Supervisory
Project Managers and Program Centers.
5. Scope
and Effect:
The work to be performed involves establishing methods and criteria for assessing
the effectiveness of multifamily troubled housing program policies and procedures.The
impact of the corrective action plan will involve
both policy programs and contracts between the Government. and the
private sector. The purpose of the work is to initiate a corrective action plan
that will have a visible and viable improvement to the project's
problems and to obtain permanent solution.
6. Personal
Contracts:
Personal contacts will include Headquarter's staff, program centers, field office staff,
project owners, managers, lawyers, or other project representatives, project residents,
local governments, and private industry.
7. Purpose
of Contacts:
Contacts are for the purpose of obtaining, providing, or clarifying
information, gathering facts, resolving issues, coordinating and devising
methods and solutions for implementing a corrective action plan for restoring
the physical and financial integrity of the property.
8. Physical
Demands:
The work includes some walking, standing, bending and carrying
of items such as laptop computer, files, papers and books, etc.
9. Work
Environment:
Work is usually performed in an office setting but
requires some travel to actual project sites.
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